—In discussing co-pays with a group of colleagues, one worker said that when a co-pay is very high (i.e. $50) and the client is obviously struggling with a very low income that she reduces the co-pay thereby taking less for herself. (There is no sliding scale option at our agency.) —
However, when doing record-keeping she records the higher amount (which she didn't take and keeps the 'secret' amount between her and the client). The office still gets whatever insurance it should get for the session.
She is trying to do something "nice" for her client, but somehow it doesn't feel right.
However, when doing record-keeping she records the higher amount (which she didn't take and keeps the 'secret' amount between her and the client). The office still gets whatever insurance it should get for the session.
She is trying to do something "nice" for her client, but somehow it doesn't feel right.
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